LLM Evaluation Platform

Role: UX Researcher
Scope: System Design • Data Viz
Impact: 30% faster evaluation

001 // CHALLENGE

Evaluating LLM performance required manual testing that was slow, inconsistent, and couldn't scale with rapid model iterations. Teams lacked visibility into quality metrics across different use cases.

002 // APPROACH

Mapped the entire evaluation workflow with stakeholders. Identified key metrics that mattered for product decisions. Designed a modular system that could adapt to different product contexts.

003 // SOLUTION

An automated evaluation platform with customizable test suites, real-time dashboard visualization, and comparative analysis tools. The platform integrates with CI/CD pipelines for continuous quality monitoring.

004 // RESULTS

  • ▸30% reduction in evaluation time
  • ▸Standardized quality metrics across 5+ products
  • ▸Enabled weekly model iteration cycles